Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start.
  • Follow the instructions and select the items you want to return.
  • You will get a confirmation email with the shipping guidelines once the return request is approved.

Do you offer returns?


We will gladly accept any unwashed & unworn items with the original MxT 2510 tags attached within 30 days of purchase. 

  • $5 is deducted from your refund for the cost of the domestic return shipping label. 
  • Please include the original order packing slip in your return package. Returns cannot be combined with multiple orders. 
  • We reserve the right to refuse returns that don't meet our criteria. 

What is considered worn? 

  • Products must be returned unworn, unwashed, in their original condition, and with all tags attached. Please include the original order packing slip in your return package. 
  • Please be careful of any makeup or deodorant when trying on as well as any pet hair or fragrance that could transfer to the garment as this is considered worn. 
  • Items that have been washed or have noticeable instances of wear or without original tags will not be eligible for return. 

How long will it take for my refund to be processed?

  • Once we receive your return, please allow 7-10 business days for the return to be processed.

For my international order, can I return it? 

  • International returns are accepted. Return shipping and any reverse duties are the responsibility of the customer.
  • To start an international return, please email
  • Review the What is considered worn? section before you make the return.
  • Please note MxT 2510 does not provide a pre-paid return shipping label for international returns.
  • Mail your return back to the address listed in our returns center and your refund or exchange will be processed.


Will I be able to return items purchased with my 10% off welcome code? 

  • You will be able to return items purchased with the welcome code.